Privacy Policy

Scope
This Statement applies to Personal Data that we may process through your interactions with us, including, but not limited to:


Through online activities and Services we offer (including our Websites, Apps, social media pages, webinars, digital events, and other online Services);
Through third-party sources, including ad networks;
When we provide Services directly to you and in other situations where you interact with us, including but not limited to interacting with us through our telephone customer service centers, through email, chat, SMS/text or social media direct messages, or by visiting our sites and offices or our events (e.g., tradeshows and conferences);
Related to activities we undertake in recruiting participants for participation in clinical trials or activities related to identifying and contracting with study investigators and their staff;
When you interact with us in a professional capacity, for example, if you are a former, current, or prospective customer, distributor, or other business partner (collectively, “Business Partners”) as well as our suppliers and vendors; or
Anywhere this Statement is posted or referenced.
Some of our Services are regulated by certain state, federal or local laws and may have specific privacy requirements ("Specific Privacy Notices").  When a Specific Privacy Notice exists, the content of the Specific Privacy Notice applies to your use of that specific product and/or service.

Some of our Services are intended for use by our Business Partners, including our business customers (“YINGWANG B2B Services”).  When Business Partners purchase and use our YINGWANG B2B Services, we may process your Personal Data at their direction and on their behalf, as a service provider, and your use of YINGWANG B2B Services is administered by that company, our Business Partner.  In such cases, the privacy policies of the respective Business Partner apply to the processing of your Personal Data and not this Statement.  If you have any privacy questions related to your Personal Data processed related to a YINGWANG B2B Service, you should contact the relevant Business Partner directly.


Back to Top
Personal Data YINGWANG Collects
When you interact with us, we may collect Personal Data such as:


Contact Information, including your name, company name, job title, address, e-mail address, and phone number.
Device Information, including browser and device type, IP address, operating system, device identifier, internet service provider, and other technical information about your device.
Website Interactions, including information about your interactions with our Website (including features on our site, like our chat feature and the video content that we make available), such as referring Websites, pages visited, links or buttons clicked, or information about your preferences, such as your preferred methods of communication and product types in which you are interested.
Transaction Data, including purchase and order history, as well as payment or other financial information if you make purchases, such as credit card or account information or tax identification number.
Communication Records, including call and video recordings and transcriptions, email exchanges, text details, and chat contents and logs from your communications with us, which we may keep as records of those conversations.
Log-in Information, including, if applicable, social media account information for login purposes.
Social Media Information, including social media name, profile, and any direct messages exchanged with us.
Clinical Trial Information, including potentially health or biometric information, relating to your use of a YINGWANG product in the context of a clinical trial or study involving that product.
Health and Safety Information, including information about general health information or adverse events or other health and safety incidents involving the use of YINGWANG products.
Other information you voluntarily provide to YINGWANG, such as your gender, age, date of birth, nationality, professional associations and registration numbers, demographics, and other information about how you use our Services.
Back to Top
How YINGWANG Collects Your Personal Data
When you interact with us, we may collect Personal Data directly from you, automatically from your browser or device, and from other sources such as our Business Partners and other third parties.

Personal Data Collected Directly from You
We collect Personal Data you choose to provide to us on our Website, through our Apps, or when you contact us by phone or email. For example, we may collect Personal Data from you when you:


Purchase products and Services from us, including through our Website or when you download our Apps;
Register or create an account with us;
Engage with us in response to our marketing activities, including by expressing an interest in our Services through a web form, participating in a promotion or survey, attending our marketing events, or subscribing to our email updates and newsletters;
Contact customer service or make use of our customer support tools;
Connect with, link to, or "share" our Website via social networking sites; or
Provide ratings, reviews, or feedback for our Services.
If you provide us with any Personal Data relating to a third party, you represent that you have the authority to do so and to permit us to use the information in accordance with this Statement.

Personal Data Collected through Automated Means
We automatically collect information from you when you interact with us and use our Services, such as:


Device and browser information, such as device type, browser type, IP address, operating system, device identifier, and Internet service provider, as well as other information such as general location information, domain name, page views, a date/time stamp, referring and exiting URLs, language, clickstream data and similar device and usage data.
Information about how you interact with us, such as your usage of YINGWANG Websites and Apps and how you interact with our digital advertisements and promotions, such as video and other content viewed or downloaded and information about your viewing, features used, links clicked, keystrokes and mouse clicks, YINGWANG promotional emails opened, and dates and times of interactions.
Our Business Partners and other third parties may also use these technologies to collect information about your online activities. For more information, see the section below on Cookies and Similar Automated Data Collection Technologies.


Back to Top
Information from Business Partners and other Third Parties
YINGWANG may collect, use, or supplement the Personal Data we have about you with information obtained from other publicly or commercially available sources, such as our Business Partners, suppliers, vendors, and other third-party sources (e.g., public databases and social media platforms).

For example, we may use such third-party information to confirm contact or financial information, or to better understand your interests by associating demographic information with the information you have provided.